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One Healthcare ID requires you complete one of the following: - Add a Phone Number: The simplest way to
authenticate is by adding a phone number to your One
Healthcare ID.
It takes about 2 minutes. Click to sign in, enter
your One Healthcare ID, and click "Manage My
One Healthcare ID." Click continue, then
enter your password, and add your phone number
in the "Contact Information" section
on that page. Click to verify your phone number.
- Create a Pass Key: This integrates with your
computer's security (like Windows Hello). The PIN,
fingerprint, or facial recognition you use to access
your computer can also be used for Optum applications.
- Download an Authenticator: Use an authenticator app
on your phone to generate a login token for Optum
applications.
Why This Matters:
Security at Optum is paramount. We need to ensure that
only authorized users can access our applications. This means
verifying that the person using the application is the one who
purchased and was assigned the subscription. This helps prevent
unauthorized access and protects sensitive information, including
passwords.
Need Help?
For assistance with any authentication method or any other One Healthcare ID issues, contact
One Healthcare ID at
1.855.819.5909. This support number is ONLY for One Healthcare ID issues.
Taking simple steps now will ensure your information remains
secure and you maintain uninterrupted access to Optum application
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NEW AND IMPROVED APPLICATION EXPERIENCE COMING SOON!
This early heads up is the first of many communications that are planned to prepare you for our new and exciting evolution of the Optum web-based product experience: the Optum Coding Intelligence Platform. Built on the same clinically governed coding content your team relies on today, the platform is designed to deliver the content through a new, modern cloud application.
Here's what your staff can look forward to.
One Platform, one experience with single sign-on Fits your workflow; use it as a cloud web-based application as you do today. Same workflow, more personalized customization. Maintains your preferences, favorites and user notes Modern design built to help reduce clicks Connected community hub to ask question and share insights with peers Expanded access and value included like the E/M code Auditor, expanded access to our Physician Compliance Editor for enhanced claim review and additional access to 20+ eBooks
As we get closer to availability, we aim to share more specifics, including screenshots and opportunities for your staff to attend preview sessions, trainings, and many other resources so you and your staff can get comfortable with the updated experience well ahead of time.
Learn more at: optumcoding.com/coding-intelligence
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